About
ST. PETE SERVICE CENTER
The St. Pete Service Center staff act as liaisons between residents and City departments and help by serving as the go-between for citizens who need service and those City services. They manage SeeClickFix and its portal interface to centralize requests and forward newly submitted issues to the appropriate City teams to address the requests. Depending on the type of request, the resolution time can vary widely.
St. Pete Service CenterPhone: 727-893-7111Text: 727-435-7349 (727-HELPFIX)ServiceCenter@stpete.org*Service Center is available Mon to Fri 8 a.m. to 5 p.m.
Report an Issue
The St. Pete Service Center uses SeeClickFix - a report and tracking tool - to communicate issues to City service departments. After an issue is submitted, the team will assign issues to the appropriate department or service, track response time, and evaluate repeating repairs as a tracking tool. For the quickest response, submit a ticket through SeeClickFix, or call 727-893-7111.
WHAT SHOULD BE REPORTED?
St. Pete Service Center can assist with reports of:
Broken Sidewalks
Road and Alley Surface Repair
Stormwater Issues
Traffic Signal/Sign Problems
Graffiti
City Park Maintenance
Traffic Calming
Sanitation Issues and Special Pick-Up
Codes Violations
Use the SeeClickFix app below or visit the SeeClickFix website to request assistance with City services or report problems such as potholes, graffiti, broken sidewalks, storm drain issues, traffic calming, traffic signal/sign problems, special pick-up of dumped items, or codes violations.
The St. Pete Service Center will acknowledge newly submitted issues and forward them to the appropriate City departments to take care of the requests. Users will receive email updates and can return to this page to check the status of submitted issues. When the issue is resolved, the issue can be closed. Separate issues should be submitted as separate SeeClickFix reports. Please note, some issues may be more complicated than they appear on the surface. The cause and solution may involve multiple utilities and government agencies and take more time than anticipated.
SeeClickFix On-the-Go
Download the app (Apple App Store /Google Play ) for easy submissions while you're out and around the city. Photos are encouraged.
Important Notes
Please make sure the address provided is the location of the issue being reported.
Full name and address are required for reports related to codes compliance. Anonymous reports will not be investigated. More information can be found here.
Submitting multiple requests on the same issue will not expedite services, and can potentially delay repair.
SeeClickFix is monitored during regular City Hall business hours. Requests placed over weekends or holidays may not be addressed until the following official business day.